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John Deere Stories, Customer Comments


Ag-Pro Companies Customer Comments

Mershon, GA Customer Shares feedback on Service Department

Your Service Department did a fine job repairing my tractor and front end loader. I paid a mint, but I feel I got a job well done for my money, a hard to find pleasure these days. Please tell your Service Department how much I appreciate your services!

Mr. Stan Smith

Oxford, AL Customer Shares feedback on Service Department

Hats Off to the Service Department! I am new to the area and was in need of service on my John Deere X748. They did an excellent job! It runs and performs like it did the day I bought it. Please tell your Service Department Thank You!

Mr. Gary Rogers

San Antonio, TX Customer Shares feedback

I am the Regional Fleet Manager for Maldonado Nursery & Landscaping Company in San Antonio, TX. I wanted to give a shout out to the outstanding personnel at Ag-Pro San Antonio. From Drew Peterson to Kevin Hurst and Rudy in Parts. They have been extremely strong on service since we've been doing business together. Even though they are not the Large Ag equipment - Seguin. Castroville, Floresville, and Pleasanton have all serviced us in a professional and up front way. I highly recommend Ag-Pro and especially the San Antonio location. Please share my gratitude to your staff for their great service.

Mr. Louis Barnett

Anderson, SC Customer Shares feedback

I just wanted to commend Mr. CJ Thompson for his excellent customer service. We recently purchased a John Deere Compact Utility Tractor from CJ, and he was wonderful to work with. He was always responsive to my questions and inquiries and when we went to close the deal, everything was prepared and ready for us. He did a great job and I will recommend him and Ag-Pro to my friends and family.

Mr. Mike Hervey

Ocala, FL Customer Shares feedback

I wish to praise the Ocala, FL Ag-Pro store, in particular, Michael Sleeper, who handled my purchase of a John Deere used tractor. From the very first call, Michael was gracious, friendly, knowledgeable and willing to go the distance to help with my particular needs. I traveled to Ocala for the purchase, and not only did he help with that, but also with the export out of the US that will happen in the near future with the help of Mario, one of the wonderful support people there. Thanks again to Micahel, Mario and the wonderful staff of the Ocala, FL Ag-Pro store.

Mr. Paul Windebank

Another Valdosta Customer Shares feedback

I want to compliment the Service Manager in the Valdosta store, Jason Clement, for the outstanding job he has done for me. In my opinion his performance is a manifestation of your tag line: Strong on Service. Not only has the service on my D170 been timely, his crew points out issues that may present problems in the future and I’m offered solutions so I have no surprises. All I have is the lawn tractor but he treats me as if I had a fleet of combines. The other thing that’s rather rare these days is the credit he gives his crew. He speaks very highly of them and that he is very fortunate to have such a skilled group. When he has been short help, say for deliveries, he doesn’t give an excuse but takes care of the issue himself; haven’t seen that from a Service Manager very often. Also, I can’t say enough about his attitude and overall manner. He is a pleasure to work with. In my opinion if Jason believes he is fortunate to have his skilled crew, well then AG-Pro is fortunate to have Jason. I just thought you should know.

Mr. William (Buddy) Boswell

Valdosta Customer Shares his feedback

The manager of your Valdosta, GA store, Mr. Jay Pittman, is the best! He worked with us to get us the best deal on a 4-series tractor. We wanted you to know he's an outstanding representative for your company.

Mr. Harvey Stokes

Another Happy Customer!

This is concerning the Ag-Pro Business in Carnesville, Ga. There is an employee in service by the name of Scott Busby, he is one of the best employees I have ever dealt with at this site. I have dealt with a lot, since the previous 2 owners of that site. He is by far one of the best, as he completely went out of his way to help with checking on specials going on, checking the equipment and advising what I should and shouldn’t do, and has a perfect customer service attitude! I am a Manager of 4 employees and two sites across the US, if he was in my Technology field I would fight to have him. I truly believe the help he delivered may be part of his job, but the attitude and knowledge he brought after that are what makes him great. I have multiple pieces of machinery bought from this site, and I am glad there is now a great service rep that I can work with. Thank you for your time!

Mr. Drew Sparks

Another Satisfied Customer

I would like to take a moment to publicly thank the Ag-Pro crew in Gainesville, Florida for their stellar service! I brought in my JD X534 4 wheel steer lawn tractor due to fact that my center mower blade (#2 of 3)was not cutting properly. Tina efficiently & accurately took the service order. I told her that the tractor was out of warranty about a year. Kevin (the mechanic) quickly located the center blade issue, but also noticed that, based on a sound he heard, that my electric operated PTO clutch to the belly mowing deck, had a bearing that was starting to going bad. Having been an aircraft mechanic myself, I had not yet noticed the bearing sound. Mechanic Kevin showed me the issue on the running mower, answered all my queries and convinced me of the real existence of the bearing issue. At this point, Billy the Service Manager spoke with me and acknowledged that he was aware that I had mentioned earlier that my warranty was over about a year ago. Billy wanted to double check on that. He went ahead and checked, and guess what? I was in error on the warranty. There were still 15 days remaining on the warranty! Both of those mower issues were corrected without cost to me. A big "thank you" to Billy, Kevin and Tina for your "above the bar" service level. That level combined with the John Deere equipment & warranty, all together makes for an unbeatable team. Thanks again!!!

Mr. Steve Barker

Here is a picture of my kids (Malcolm's grandkids) with our new 469 baler. We really love the baler, rolled up 66 rolls with it this afternoon. Thanks for your help to my dad, really means a lot, you made this upgrade very easy for him. Thanks for the caps!

Tommy McMichael

Just want you to know that Billy Schriver and Mr Cooper in Gainesville facility are really outstanding...courteous, professional, patient and kind at all times...They are the reason why dealing with that facility is a pleasure.

Mr. Edward Harmon

I'd like to express my gratitude for the service department in Gainesville, FL. Tina (Service Rep), Billy (Service Mgr), Mr. Cooper (Transport), and Chad (Mechanic) were absolutely amazing with troubleshooting and repairs. My ZTR runs better now, after 3 years of serious farm use, than it did when it was new! Good Service is worthy of appreciation, and GREAT service deserves feedback like this. Please send that crew a high-five from this very happy customer.

Mrs. Susan Mason in Alachua, FL

I recently purchased a used tractor at Ag-Pro Companies in Chiefland, FL. I just wanted to say that I am very pleased with my salesman - he did a great job! This was my first tractor, and with great support from Michael Cockill, it won't be my last. Just wanted to thank him again!

Very Happy Tractor Owner - William Pace

I just bought a D130 Lawn Tractor from your Chiefland, FL store. Bryan and Mike in the Sales Department were great to deal with. Bryan really went out of the way to be helpful. Thanks!

Edmund Parada

I went to get parts at your Tallahassee store. It was a great experience, everyone who worked there was very nice and knowledgeable. Just wanted to say thank you. I look forward to doing business with Ag-Pro Companies from this point on.

Kevin Kunze

I had my tractor serviced, and the first time I used it - there was a problem with the belt, needless to say I wasn't very happy, I shared my concerns, and you responded quickly and appropriately. Your service tech was great. I look forward to doing business with you in the future.

Royce Clack

I just purchased lawn mower blades at your Middleburg, Florida location. Justin waited on me, he is the best. He sold me a lawn mower several years ago and to this day remembers my name. You should be very proud to have someone like Justin working on your staff. I would deal with Justin anytime, once again, he is the BEST!!!

Joseph T. Ferranti

I just wanted to thank Billy and his service crew in Gainesville, Florida for the fine job they did on my mower repair. It was not an easy problem to trouble shoot, but they did it. Thanks again for a good job.

Jim Hope

We had the best experience with Ag-Pro Companies in Athens, GA. Gordie Reveiere was so awesome to work with because he made fixing our lawn mower a stress free experience. Gordie and his team were attentive, polite, and kept us up to date with exactly what needed to be done and where they were in the process. The service was beyond our expectations and I would recommend this place to anyone in the Athens, GA area. They even fix power washers! Is there anything these guys can't do?

Mrs. Lisa Buckner

We are from South Carolina we come to Monticello to see my husband's mom and we always come thru to see what y'all have new at your store. We bought a pedal tractor from you all and I thought you and the guys there would enjoy the pictures enclosed. They are of my son and the tractor we bought from you after the pedal tractor pulls that he won. We hope to see you all soon. Keep up the good work and the great hospitality. May God bless you all with a great year. If you don't mind please let me know you got this email.

Roy, Rebecca and Joel Roberts

Just wanted to drop a line to let you know that the store in Middleburg has the best staff and management. I would like to highlight a recent visit where Justin Watts went over and beyond to help me. Upon a conversation about the steering on my Zero turn, he suggested that he check if there were any factory upgrades. Turns out there were a couple of upgrades available to me. I feel that if he had not found these, I would have never known. This is just ONE OF MANY TIMES that Justin has gone over and beyond to help me and I feel he deserves to be recognized. Everyone from all departments are ready to help and assist you with what you need. A few more mentions are in order: Amanda and Betsy are two of the nicest employees you would want to meet. It is a fact that Jonathan Watts will not let you leave until he has satisfied you. I have owned two tractors and two zero turns and 100% satisfied with Ag-Pro Companies and their products. I do recommend to all my friends and family to shop here as I know they will get the same great service that I do. Before I forget, also Steve in the shop is the greatest, he gives the best tips and advice. He is very knowledgeable of all equipment. Please recognize these great employees and all they do.

Thank you,
Jeff Brown
Browns Tractor Service
4687 Brannon Ave.
Jacksonville, Florida 32210

Satisfied customer!!

JOHN AYERS WAS VERY HELPFUL TO ALL MY NEEDS. My Experience with Ag-Pro in Athens was excellent. I recommend them and I will be using them again.

Charles Wedincamp

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